Bay Area Forum for Asians

	Nutopia Forum Index

Nutopia Forum Index

Bay Area Happenings

Woman's private pictures exposed by outsourced employee

View previous topic :: View next topic

Page 1 of 1

	Woman's private pictures exposed by outsourced employee Thu Jul 29, 2010 3:31 pm

Author

Message

SFGateKeeper

萬人迷

Joined: 10 May 2010

Posts: 4081

Post subject: Woman's private pictures exposed by outsourced employee

Woman's private pictures exposed by outsourced employee

SACRAMENTO, CA (KGO) --
A Sacramento woman says a tech support engineer in India managed to expose her secrets and make charges to her credit card after she called him with a desperate request.

There's no getting around the fact that Tara Fitzgerald was faced with an embarrassing situation and a 14-year-old daughter in the house.

"I was missing pictures on my computer. And they were personal pictures and I didn't feel comfortable," said Fitzgerald.

They were extremely personal pictures intended only for her boyfriend.

"I couldn't find them on my computer and that made me nervous," said Fitzgerald.

So she called Dell support for help with her new Dell computer and delicate problem. She was connected to a Dell support contractor in Mumbai, India named Riyaz Shaikh.

"I trusted him. I trusted him because he was a Dell technician and I don't like the cyberworld, you're so vulnerable," said Fitzgerald.

She gave the technician permission to access her computer remotely and watched as he found the pictures and downloaded them.

"Oh yeah, I'm totally convinced. I watched him take the pictures out of my e-mail. I watched him," said Fitzgerald.

Shortly thereafter 16 nude photographs appeared on a vulgar website created for the sole purpose of displaying her pictures.

"I've been violated. My life's been violated," said Fitzgerald.

In conversations that became increasingly personal, the support technician offered to help Fitzgerald remove the offensive website and somehow convinced her to ship him a brand new Dell laptop so he could work on her case from his home in Mumbai.

"And I'm telling myself, my conscience is talking to me saying, 'Tara, don't send this. What are you doing? Are you crazy?' I sent it anyways because I really believed in this guy. I really had faith that he was protecting my dignity," said Fitzgerald.

And then her disturbing experience with the tech support rep took an even more bizarre turn.

On Valentine's Day he told her he had fallen in love with a young woman in Tennessee who had also called Dell tech support.

Fitzgerald later discovered he shipped $800 worth of Dell computer gear to the woman's home in Waynesboro and billed it to Fitzgerald's Dell credit card.

The Tennessee woman did not respond to a request for comment and neither did Shaikh.

In several online chats between Shaikh and Tara, he acknowledged the improper charges as recently as this week.

In one message from his official Dell account he said, "You're my true friend, Tara. I am sorry accidentally I charged your Dell account but I will pay. I don't want to lose my job. It was a mistake which happened with me."

Yes, this all happened more than a year ago and Fitzgerald said she complained to Dell several times about it. It took her this long to try a different strategy and go to the media.

"When you trust somebody with your computer, and you expect them to respect your privacy and they don't, and they try to manipulate and control you, you feel like an idiot," said Fitzgerald.

Dell has not issued a formal response to Fitzgerald's claims. She says she has contacted an attorney and is considering legal action against Dell.

http://abclocal.go.com/kgo/story?section=news/state&id=7581408&rss=rss-kgo-article-7581408

	Woman's private pictures exposed by outsourced employee Thu Jul 29, 2010 3:31 pm

Author

Message

Special Offers!

萬人迷

Joined: 10 May 2010

Posts: 4081

Post subject:

Medical Info Blog

Woman's private pictures exposed by outsourced Dell employee - Digg
A Sacramento woman had her private pictures exposed by an outsourced Dell employee in India. "I trusted him. I trusted him because he was a Dell technician and I don ...

Woman's nude photos exposed by outsourced Dell employee | abc7news.com
A Sacramento woman had her private pictures exposed by an outsourced Dell employee in India.

Woman's private pictures exposed by outsourced Dell employee ...
DADapp n. n. "Dadapp n. Unique, simple app to privately share photos, music, videos with you, your home, your world"

Woman's nude photos exposed by outsourced Dell employee... | WOPULAR
Woman's nude photos exposed by outsourced Dell employee | abc7news.com SACRAMENTO, CA (KGO) -- A Sacramento woman says a tech support engineer in India managed to expose ...

Woman claims her nude photos were exposed by outsourced Dell worker
Woman’s nude photos exposed by tech support [KGO San Francisco]---Did you like this ... Great ideas, India, News, Nude photos stolen by Dell employee, Outsourcing, ...

Woman's private pictures exposed by [Dell] tech support
Woman's private pictures exposed by [Dell] tech support ... episodes of that new show coming out (Outsourced ... is what I understand is true of Dell employees ...

nude woman photos - Fedmich Search - Online Portfolio of "Filipino ...
Woman's nude photos exposed by outsourced Dell employee ... Jul 28, 2010 – A Sacramento woman had her private pictures exposed by an outsourced Dell employee in India.

Woman's naked pics exposed after Dell TS Call - HotHardware
... you wonder, however, why we continue to outsource ... Woman's naked pics exposed after Dell TS Call ... was connected to Riyaz Shaikh, an employee of Dell ...

Woman's naked pics exposed by Dell Customer Service guy
... us/img408/9499/delllogoz.jpg Woman's naked pics exposed by Dell ... you wonder, however, why we continue to outsource ... View Forum Posts Private Message

News in Short: Tech-illiterate woman has nude pics exposed by Dell ...
News in Short: Tech-illiterate woman has nude pics exposed by Dell employee, new Gmail design leaked ... every step of the way, it shows the complex dangers of outsourcing ...